Ovaro stands out by integrating all essential business processes into one platform, fostering alignment across leadership, staff, and operations. The vision is to become the premier application that empowers organisations to reach their full potential through enhanced control, alignment, and the well-being of staff.
The goal of this project was to identify any usability issues for both the business and users, in order to prioritise them for the next iteration of the product.
UX Product Designer
Problem-Solving, Decision making,
UX Research, Wireframe, Visual Design1
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Goal
The goal was to make a smooth and easy registration process that worked well for both users and the business. This meant making sure users could sign up securely, easily access subscription plans, and follow best practices for business registration.
Scope and challenges
I needed to design a registration process based on business needs, which included deciding if users should sign up as a business or an admin, what information to collect, if email verification was needed, when users should choose a plan, and how to clearly show this process on the first page.
Solution
After meeting with the Operations Director and researching UK’s business registration processes, I created a registration journey where users first sign up as an admin, then verify their email, and finally choose a subscription plan. This approach made the process clear, secure, and user-friendly.
Mastered skills
• Communication and Collaboration
• Information Architecture
• Decision Making
• User Experience
• Problem-Solving
• UX Research and Analysis
• Best Practice Implementation
Goal
The goal of the subscription plan page was to clearly present various subscription options and their pricing, build user trust through transparency and customer reviews, and highlight key features of each plan to aid users in making informed decisions.
Scope and challenges
I needed to design a visually appealing layout that clearly communicates plan options and pricing. To gather the necessary requirements, I arranged a meeting with the Operations Director and client, discussing plan options, key features, trust elements, supported payment gateways, and ensuring easy access to customer support and FAQs.
Solution
I developed a subscription plan page that aligns with our business and pricing models. Using a data-driven strategy, I highlighted our top plans and ensured users have access to all features. I incorporated customer reviews to build trust, added FAQs, and included clear calls-to-action for easy access to customer service.
Mastered skills
• Communication and Collaboration
• Requirement Gathering
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Goal
This is the current dashboard design in the current OS. I just realised that the client wants to keep some of these metrics. The goal is to implement a comprehensive dashboard that provides an intuitive overview of user needs, ensuring easy navigation and clear data visualisation. This should align effectively with business objectives by enhancing system management efficiency, supporting real-time updates, offering customisation options, and maintaining high standards of accessibility and performance.
Scope and challenges
This involved understanding the diverse needs of both the business and users, conducting thorough requirements gathering sessions, and defining clear project objectives. Challenges included balancing visual appeal with functional utility, integrating complex data sources into a coherent interface, and ensuring scalability and performance under varying user loads.
Solution
I facilitated productive meetings with clients and product owners to define requirements and objectives. As a result, I implemented two key sections in the dashboard: one showcasing quarterly business goal reports through graphs, and another catering to personal user preferences, including weekly goals, shoutouts, shortcuts, bonuses, MVP recognition, and training reports.
Mastered Skills
• Requirement Gathering
• Data Visualisation
• Problem -Solving
• Design Thinking
• Best Practice Implementation
MVP Version
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Goal
The goal of implementing an AI-powered chatbot was to provide users with the ability to ask questions and receive intelligent responses through an interactive chat interface.
Scope and challenges
I had several meetings with the client to discuss integrating an AI chatbot into our new Ovaro project, specifically within the dashboard and other pages. The outcome was to implement a large-scale chatbot in the dashboard and a chatbot section at the bottom of each section. I needed to consider various scenarios, the language, and other prompts we would use. Additionally, I had multiple meetings with the developer team to ensure technical feasibility and integration for this reason I made a background brief to what problems and challenging we’re trying to solve which you can find here! Link
Solution
The solution was to design the UI for these chatbot sections and consider the prompts and scenarios that users might encounter. This includes determining what the prompts should look like and identifying the common questions our users may ask.
Mastered Skills
• UI Design
• Problem-Solving
• Requirement Gathering
• Decision Making
Final Version
Figma
Goal
In this project, my primary goals were to design a Skill Matrix section with a user-friendly UX and visually appealing UI, create an intuitive interface for quick understanding and interaction with skill data, and utilise effective data visualisation techniques for clarity.
Scope and challenges
The challenges I faced included representing complex data in a comprehensible way, engaging users with interactive elements, and balancing the amount of information displayed to prevent overload while maintaining consistency and clarity throughout the design.
Solution
I implemented circle graphs with a color-coding guide to visually represent skill levels, making it easy for users to identify proficiency. I designed interactive skill cards with hover functionality to display an overview of subskills, with detailed data accessible through clicks for seamless navigation. Extensive research on data visualization techniques ensured the Skill Matrix was both informative and user-friendly, integrating it into the people profile, settings, and department view for a smooth, cohesive experience.
Mastered Skills
• UI Design
• Problem-Solving
• Requirement Gathering
• Decision Making
• Information Architecture
After having multiple meetings with the clients, we submitted all the MVP pages. Next, I started designing the final version of all the pages, which is still in progress. Here are some pages that are completed
Figma
